In many offices, using digital tools to chat or collaborate with colleagues is the norm — even with people you sit right next to. Tools like Skype, Slack, and old-fashioned email are convenient and a bit addictive.
But while digital collaboration can be useful and engaging, we all know it can also be a mixed blessing. A strategic approach to managing digital networks and collaboration at the company level can help us better understand which types of digital communication are productive, to both employees and the firm.
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This article is written by Chantrelle Nielsen and originally appeared on February 10 2016 in Harvard Business Review.
