Microsoft Viva sends the following types of emails based on your activity and actionable tasks in Microsoft 365.
Briefing emails: Sent near the start of your workday (as set in Outlook) when you have actions needed to prepare for a meeting or in response to an email. The Briefing email isn’t sent when you have no actionable items.
Digest emails: Summarizes data about your work patterns over the past four weeks and suggests ways to improve them.
Frequency: Twice a month
Note: For Briefing emails, all you need is an Exchange Online service plan. For Digest emails, you also need the MyAnalytics service plan assigned to the user. Both of these service plans are available by default as part of your Microsoft 365 subscription.
To find out which Personal insights service plans are generally available with a subscription to the Microsoft 365 plans, refer to Microsoft 365 plans.
Important: These emails are system-generated and don’t go through the standard email delivery process; they can't be managed by email rules or transport rules. Admins and end users can opt out of these emails using the following settings.
As an admin, you can disable Viva Insights emails at the tenant level using the following options:
You can also disable these emails at a user level using the following options:
Additionally, end users can opt out of these emails using the following options:
Note: If you’re not able to save the settings related to Briefing or Digest emails in the Microsoft 365 admin center, try opening the admin center in an in-private window. Also, check the service health for any service-level events: How to check Microsoft 365 service health.
Here are three reasons why a user might not receive a Briefing email.
Note: When using PowerShell to retrieve a user’s mailbox info, look for the attribute RecipientType.
Here are other reasons why mailboxes could be skipped:
The mailbox language isn’t supported by Briefing
A user has Briefing disabled, either via admin or user settings
A user has no tasks detected in email or no document suggestions for today's meetings
A user’s Outlook holiday calendar shows a holiday
A user is out of office
A user’s delivery time is set after 12 PM on the Briefing settings page
The following content in the Briefing emails have additional requirements on top of the basic Exchange Online plan requirement:
|Ability to enroll in a focus plan||
Enrollment in a focus plan through the Briefing email is currently available only to users who have a Viva Insights service plan enabled.
For more information, refer to: To enroll in focus time
|Catch up with your team||
To use this content, a user needs to have both a MyAnalytics service plan and a premium Viva Insights license.
For more information, refer to: Catch up with your team
Thanks for the valuable post, @lilyolason
One question to you and to the community, maybe you know the answer: In the cortana link there is the message in the banner: "Briefing email will soon become part of Microsoft Viva. Learn more about Microsoft Viva Insights".
Does anyone know when this will happen and if this is going to happen? Or whether the Briefing email will move to MyAnalytics service plan?