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Subsequent uploads of organizational data screen do not show options to "Add new employees

ManasK
Microsoft Employee
Microsoft Employee

As i understand first time org data file upload an Insights admin sees the below screen

 

ManasK_1-1650520050521.png

However, for subsequent upload they should have below options Ref ->Subsequent uploads of organizational data | Microsoft Docs

ManasK_2-1650520093825.png

We are working on a tenant where we continue to see the screen as in my first image above even for subsequent uploads. The first upload has been successfully processed, any guidance on why the subsequent upload screen is different for us and a way to get the options mentioned here. Subsequent uploads of organizational data | Microsoft Docs 

1 ACCEPTED SOLUTION

Jake_Caddes
Moderator
Moderator

We were able to solve this by opening a ticket as this was a UI bug. If something like this happens to anyone else in the future please let me know and I can work with internal engineers to fix it.

View solution in original post

2 REPLIES 2

Dazza
Contributor II
Contributor II

Hi @ManasK

Are you still experiencing this? You may need to log a ticket with support if so... I don't seem to find anything online that might help. 

Jake_Caddes
Moderator
Moderator

We were able to solve this by opening a ticket as this was a UI bug. If something like this happens to anyone else in the future please let me know and I can work with internal engineers to fix it.