Can a user be assigned to 2 different plans for VIVA Insights?

GarbanzoAlberto
New Contributor
New Contributor

When trying to add a user to a second plan for example a Wellbeing plan, I am getting the following error: "### of users are already in a Plan" for me this makes sense, however there's no documentation stating this is the correct behavior or not.

 

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Jake_Caddes
Community Manager
Community Manager

Hi @GarbanzoAlberto, I have sent your question to the product team and am waiting for their response. They or myself will reply back here. Thank you for your patience.

Jake_Caddes
Community Manager
Community Manager

Hi @GarbanzoAlbertoa user can only be enrolled in one plan at a time. Documented here: https://learn.microsoft.com/en-us/viva/insights/tutorials/solutionsv2-conceptual#validation

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