Super Users

Jake_Caddes
Community Manager
Community Manager

Our Super Users are a team of Viva Insights experts in their own organizations and this community who are committed to helping other Viva Insights users with their issues and shaping how we can use this product to enable all users to be more productive, well and happy at work.  

How to become a super user?  

  • Spend time in the community and visit frequently: Our super users visit the community regularly and spend time getting updated with the blog articles on the newest features, reading other’s experiences and sharing their own 
  • Read other users’ questions and respond: The most valuable role played by our super users is that they share their own knowledge and expertise in resolving common queries posted by other users. Super users spend time reading other’s experiences, respond to them when they have some insight or simply like/give kudos to those posts which resonate with them.  

In summary, to be a super user, just be more engaged with the community – spend time reading and responding to others! For more questions and exact thresholds, we use to designate super users, contact our community moderators.  

Advantages of being a super user 

  • Access to the super user private group where other dedicated users can discuss and share how they are using Viva Insight’s in their respective organizations  
  • Exclusive access to our product team through calls where our product team will solicit your feedback on recently launched features and to develop future products 
  • Participate in important community decisions through exclusive polls on the super user group about how the community should be run and can be made more engaging 
  • Share your badge and expertise – super users can share their badge on professional networking sites and become a Viva Insights expert in their respective organization and groups 
1 ACCEPTED SOLUTION

Jake_Caddes
Community Manager
Community Manager

Hi @Dazza if you click into your profile you should see the Super User role under roles, and in your badge section you should see the Super User Badge.

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3 REPLIES 3

Dazza
Valued Contributor II
Valued Contributor II

Hi @Jake_Caddes!

Where does one access/download the super user badge? 

Jake_Caddes
Community Manager
Community Manager

Hi @Dazza if you click into your profile you should see the Super User role under roles, and in your badge section you should see the Super User Badge.

Dazza
Valued Contributor II
Valued Contributor II

Hi @Jake_Caddes! I was aware of the badge location as per your description - I was thinking that there was downloadable or shareable one available somewhere. Thanks anyway!

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