cancel
Showing results for 
Search instead for 
Did you mean: 

Unscheduled 1:1 calls/chats

Dazza
Contributor II
Contributor II

Is there a way to define/determine unscheduled 1:1 calls/chats between a manager and direct reports? I'm asking in the context of the "Ways of Working Assessment" template - the manager 1:1 assessment (page 15 of the report), runs analysis on meeting hours with manager 1:1. I would like to understand if unscheduled calls/chats can also be calculated for 1:1 time. 

1 ACCEPTED SOLUTION

Shailendra_Hegd
Viva Insights PM
Viva Insights PM

Hello! The out of the box template for Ways of Working does not include it. But you could try a custom query with the following conditions to infer unscheduled calls with Manager:

Shailendra_Hegd_0-1636593815395.png

 

View solution in original post

7 REPLIES 7

Shailendra_Hegd
Viva Insights PM
Viva Insights PM

Hello! The out of the box template for Ways of Working does not include it. But you could try a custom query with the following conditions to infer unscheduled calls with Manager:

Shailendra_Hegd_0-1636593815395.png

 

Thanks @Shailendra_Hegd! Will test this and advise...

 

I am trying to recreate the above and I am not able to do so. Is this in a Person query? I don't see the option of "Is Scheduled Call" for example. Can you please provide a step by step?

 

Thank you!

Yes - any person query. Choose Call Hours in the metrics. Click on the edit icon and apply the filters shown above.

Participant Error.png

I am not able to find the total participants option. Should it be popping up when I click on Participants?

It will be under Calls. 

Shailendra_Hegd_0-1638477477158.png

 

Dazza
Contributor II
Contributor II

@Shailendra_Hegd - this solution worked perfectly! Thanks again.