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Extremely high focus hours

Pranathi_K
New Contributor II
New Contributor II

Why am I seeing very high focus hours for some measured employees?

1 ACCEPTED SOLUTION

Peter_Baker
Moderator
Moderator

Focus Hours can occasionally return unrealistically high results when users configure their working hours in Outlook for longer than a typical 8-12 hour working window, e.g., all 24 hours.

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2 REPLIES 2

Peter_Baker
Moderator
Moderator

Focus Hours can occasionally return unrealistically high results when users configure their working hours in Outlook for longer than a typical 8-12 hour working window, e.g., all 24 hours.

@Peter_Baker @Pranathi_K This is something we are experiencing as well. Is there a workaround solution for this? Our clients aren't going to want to hear "sorry we can't measure this because of the way your groups working hours are configured"