07-26-2022 12:40 AM
one customer is asking for clarification on some figures found in standard reports.
Question 1 - What's the definition of "Large Teams" found in top right summary of data? - The value of YY below
Question 2 - What's the metric driving the "Levels" found in top right summary of data? - The value of ZZ below (my answer was: the "Layer" optional attribute, not sure if is right)
Question 3 - What may be the reason why Team Members and Managers found in top right summary of data are lower than the number of loaded EmployeesId and ManagedId in CSV file? - Value of X,XXX below (my answer was: ManagerId needs to appears as well as EmployeeId to be counted in, plus users needs to have License assigned, not sure if is right)
"Your organization's data CLIENT Jan 2022 – Jul 2022
X,XXX included team members
XXX included managers
YY large teams
Question 4 - In standard reports in PPTX that can be downloaded from the home page, number of "Managed Employees" is 25% lower than the Included Team Members above, what can be the reason? Filters were checked and are including non knowledge workers and there are no exluded Organizations nor PTO weeks excluded.
I searched in the metric definition pages and Bing-ed around, but no luck.
07-26-2022 11:39 AM
1. Large Teams is referring to the required Org Data file attribute, Organization. The number you see for Large Teams is the number of different Organizations that the customer included on their uploaded file.
2. Levels is referring to the optional reserved Org Date file attribute, LevelDesignation. The number you see for Levels is the number of different levels that the customer included on their uploaded file.
For questions 3 and 4 I will need to loop in the product team for additional support. I will get back to you with their answers.
08-03-2022 04:47 AM
The only conclusion that we came up with for questions 3 and 4 is that the numbers are based on the usage of Outlook and Teams. Within our organization we do have a number of workers who do not make use of these tools at all, and some very minimally, so it was easier to make this assumption. Also looking at the glossary definition for an "Active employee", we considered people being on maternity or extended sick leave as well.
I would be keen to understand whether our assumption's were correct based on the response from the product team.