Does Viva Insights take into account information related to the geolocation of people who use outlook or teams?
- The system uses the defaults set by the Administrator for the Time zone, Working days and
Working hours if Individual settings are not detected - Usually, the Individual Calendar settings in Outlook/Teams are used for reporting purposes
Supporting Documentation:
• https://docs.microsoft.com/en-us/viva/insights/use/analyst-settings
• https://docs.microsoft.com/en-us/viva/insights/personal/teams/viva-teams-app-settings
It has been indicated that, among the data to be processed from team meetings, is the “status” of the participants.
- What does it mean? Is it available/absent/busy or other?
- Is this information only about participants who are inside meetings? Or also as long as they have the application turned on?
- The system allows you to specifically define how you would like to include or exclude Meeting signals from
your analysis process (so if an attendee “Accepts”, “Declines” or only “Tentatively accepts” a meeting
request, how should the system track on and report that response?) - This is only for Outlook meetings (not Teams status)
- You can do this at two specific levels:
1. Meeting exclusions – For example, meetings longer than 6 hours or 8 hours, cancelled meetings, large meetings, topics/headings
2. Attendee exclusions – For example, Tentative accepts, non responses etc. - The system starts with default settings that can be changed
- As you set up the exclusions, the system shows the impact of each rule
Supporting Documentation:
• https://docs.microsoft.com/en-us/viva/insights/tutorials/exclusions-introduction
Regarding instant messages that are monitored through Viva Insights: is only the sender and the time of the first delivery monitored? or something else?
- For IMs, the system tracks the Sender ID, Recipient IDs and Date/Time sent
- The content of and attachments in IMs, Emails and Calls are not recorded or stored in the system
Supporting Documentation:
https://docs.microsoft.com/en-us/viva/insights/privacy/privacy-and-data-access
What does the concept of “calendar metadata” refer to, which is supposed to be part of the information that is analyzed under the Viva Insights service?
- All collaboration metadata signals (generated by any M365 activity when
employees collaborate using Teams or Outlook) are consolidated into
meaningful information that can be used to track, report on and measure
to see how trends change over time - This is always based on the Email addresses of Employees and Managers
(but is always anonymized to ensure data privacy and confidentiality) - There are over 160 metrics that can be tracked on the system (assigned
under Person, Meeting, Network, Group to group and Person to group
categories) - These Metrics can also be filtered further to improve accuracy of the
measurement (e.g., IsCancelled, Declined, Double Booked, No response
etc.)
Supporting Documentation:
• https://docs.microsoft.com/en-us/viva/insights/privacy/privacy-and-data-access
• https://docs.microsoft.com/en-us/viva/insights/use/metric-definitions
• https://docs.microsoft.com/en-us/viva/insights/use/metric-filters
Does Viva Insights take into account information related to the geolocation of people who use outlook or teams?
- The system uses the defaults set by the Administrator for the Time zone, Working days and
Working hours if Individual settings are not detected - Usually, the Individual Calendar settings in Outlook/Teams are used for reporting purposes
Supporting Documentation:
• https://docs.microsoft.com/en-us/viva/insights/use/analyst-settings
• https://docs.microsoft.com/en-us/viva/insights/personal/teams/viva-teams-app-settings
It has been indicated that, among the data to be processed from team meetings, is the “status” of the participants.
- What does it mean? Is it available/absent/busy or other?
- Is this information only about participants who are inside meetings? Or also as long as they have the application turned on?
- The system allows you to specifically define how you would like to include or exclude Meeting signals from
your analysis process (so if an attendee “Accepts”, “Declines” or only “Tentatively accepts” a meeting
request, how should the system track on and report that response?) - This is only for Outlook meetings (not Teams status)
- You can do this at two specific levels:
1. Meeting exclusions – For example, meetings longer than 6 hours or 8 hours, cancelled meetings, large meetings, topics/headings
2. Attendee exclusions – For example, Tentative accepts, non responses etc. - The system starts with default settings that can be changed
- As you set up the exclusions, the system shows the impact of each rule
Supporting Documentation:
• https://docs.microsoft.com/en-us/viva/insights/tutorials/exclusions-introduction
Regarding instant messages that are monitored through Viva Insights: is only the sender and the time of the first delivery monitored? or something else?
- For IMs, the system tracks the Sender ID, Recipient IDs and Date/Time sent
- The content of and attachments in IMs, Emails and Calls are not recorded or stored in the system
Supporting Documentation:
https://docs.microsoft.com/en-us/viva/insights/privacy/privacy-and-data-access
What does the concept of “calendar metadata” refer to, which is supposed to be part of the information that is analyzed under the Viva Insights service?
- All collaboration metadata signals (generated by any M365 activity when
employees collaborate using Teams or Outlook) are consolidated into
meaningful information that can be used to track, report on and measure
to see how trends change over time - This is always based on the Email addresses of Employees and Managers
(but is always anonymized to ensure data privacy and confidentiality) - There are over 160 metrics that can be tracked on the system (assigned
under Person, Meeting, Network, Group to group and Person to group
categories) - These Metrics can also be filtered further to improve accuracy of the
measurement (e.g., IsCancelled, Declined, Double Booked, No response
etc.)
Supporting Documentation:
• https://docs.microsoft.com/en-us/viva/insights/privacy/privacy-and-data-access
• https://docs.microsoft.com/en-us/viva/insights/use/metric-definitions
• https://docs.microsoft.com/en-us/viva/insights/use/metric-filters
