Hi, on the metrics definitions MS Docs page (Metric definitions | Microsoft Docs) the following channel-metrics for Person queries are explained. Unfortunately, when creating a new Person query in Workplace Analytics, these channel-metrics are not in the drop down list. Does anyone else has this experience? Can someone please help me out? We urgently need these insights to compare it to email usage/habits.
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@Jake_Caddes Could you please investigate whether it's normal that for channel metrics only figures show up in our queries as of November 2021? All other metrics go back 13 months (as they all should).
Otherwise, we could not compare historical channel-based metrics with other metrics over time. This is crucial.
Hi @PieterODB, I apologize I didn't get back to you sooner. Engineering said this: the Teams Channel feature was launched in month of Sep and this signal has a retention period of 1 month, not 13 months. Hence, we should enable our customers to process around 3-4 months of Teams Channel data to run queries on.
However, the feature was turned off for this tenant by someone but they re-ran the collab pipeline and will processed over 3 months of teams channel data for this tenant.
You should now be able to run queries dating back to September to see insights about Teams Channel data. Let me know if this isn't the case.